Moving from Wix to Shopify: 9 Proven Steps Without Losing Data

Struggling with a growing store and wondering if the current platform can keep up? Many brands eventually face the same challenge and find that moving from Wix to Shopify offers greater flexibility, scalability, and long-term growth potential. This guide covers everything and shows a step-by-step process to transfer products and orders without losing data. Explore proven apps, tips, and solutions to make the migration smooth. Read on to start the transition confidently!

Why Move from Wix to Shopify?

Reasons for moving from Wix to Shopify
Reasons for moving from Wix to Shopify

Moving from Wix to Shopify can unlock major benefits for an online store. The following advantages make a strong case for migration:

  • Robust e-commerce tools: Shopify provides built-in features like inventory control, tax automation, and abandoned cart recovery. These are essential for scaling retail operations.

  • Secure, global payment options: Shopify supports multiple payment gateways and handles PCI compliance and data encryption. This ensures trust and convenience across markets.

  • Greater scalability and customization: Shopify allows deeper customization with access to themes, code editing, APIs, and third-party integrations. It handles growth better than platforms built for simple sites.

  • Vast app ecosystem: The Shopify App Store features over 8,000 apps, enabling extensions for accounting, marketing, customer reviews, and more.

  • 24/7 expert support: Round-the-clock support helps resolve issues quickly and ensures minimal downtime for a live store.

  • Better focus on e-commerce: Shopify was designed as an e-commerce platform from the ground up, unlike Wix, which is primarily a general website builder with e-commerce features bolted on.

Moving From Wix to Shopify: What to Consider

When planning on moving from Wix to Shopify, several key factors determine how smooth the transition will be. Careful analysis up front prevents surprises later.

Evaluating Store Size and Complexity

The number of products, collections, and customer records affects migration effort. A small store with fewer than 100 products is easier to transfer from Wix to Shopify manually. Larger catalogs or many product variants demand more planning or automation tools. Complex features, such as custom attributes, bundling, or dynamic pricing, may not map directly to Shopify and require adaptations.

Backing Up Data Before Migration

Backing up data before migration
Backing up data before migration

Data backup is non-negotiable when moving from Wix to Shopify. Always export full copies of product listings, customer records, order history, images, and site assets. Store these files externally, such as in cloud storage. This ensures recovery options if anything breaks during transfer. Many migration guides stress exporting via CSV or API before proceeding.

Choosing Between Manual vs. Automated Migration

Manual moving from Wix to Shopify involves exporting CSVs from Wix, reformatting them, and importing them to Shopify. It’s cost-effective for smaller stores. Automated migration services or apps handle the mapping, data transfer, and URL redirects more reliably and with minimal manual work. For complex stores, automation lowers the risk of human error.

Impact on SEO and Customer Experience

Moving from Wix to Shopify often changes URL structure, metadata, and site speed. Without 301 redirects and SEO mapping, rankings can drop. Before moving from Wix to Shopify, preserve meta titles, descriptions, alt tags, and original URLs when possible. Customer experience must remain seamless. Avoid broken links, missing product details, or confusing navigation. Run tests post-migration to confirm that search, checkout, and user flows work properly.

Budget and Timeline Planning

Budget and timeline planning
Budget and timeline planning

Moving from Wix to Shopify costs depend on the number of data entities, complexity, and whether automation tools are used. Estimate time needed: small stores may finish in a day; larger ones may take several days. Build buffer time for error correction and review. Allocate budget for premium migration apps or a developer if needed.

Step-by-Step Guide: Migrating from Wix to Shopify

Below is a clear nine-step path to moving from Wix to Shopify with minimum risk and disruption:

Step 1: Export product data from Wix

  • Go to your Wix dashboard. Navigate to Catalog → Store Products → Products.
Click Catalog → Store Products → Products
Click Catalog → Store Products → Products
  • Use the “Export” or “More Actions → Export” option to download your products as a CSV file.

  • You can choose all products or filter specific ones for export. Save that CSV to your computer.

Choose products and click Export
Choose products and click Export

Step 2: Edit product data format to match Shopify

  • Open the exported CSV in a spreadsheet tool (Excel, Google Sheets).

  • Compare Wix columns to Shopify’s required fields. For example:

Wix Data TypeShopify Data Type
nameTitle
handleIDHandle
brandVendor
descriptionBody (HTML)
visiblePublished
productOptionDescription1Option1 Value
productOptionDescription2Option2 Value
productOptionDescription3Option3 Value
productOptionName1Option1 Name
productOptionName2Option2 Name
productOptionName3Option3 Name
weightVariant Grams
skuVariant SKU
priceVariant Price
inventoryVariant Inventory Qty
costCost per item

Step 3: Import products into Shopify

  • Log in to the Shopify admin. Go to Products → Import.
Click Products → Import
Click Products → Import
  • Click Add file, select your reformatted CSV.

  • Shopify may show a preview to check for errors or warnings.

  • If everything looks right, click Import products.

  • Products will begin to upload. Wait until this finishes.

Step 4: Double-check migration results

After import, inspect a sample of product pages.

Check for:

  • Missing fields (descriptions, images)

  • Variants not appearing

  • Products still unpublished or not live

If something is off, fix the CSV template and re-import affected records. Organize your products into collections if needed.

Step 5: Export customer data from Wix

  • In Wix, go to Customers & Leads Contacts.
Click Customers & Leads → Contacts
Click Customers & Leads → Contacts
  • Use the “Export / Import” tool to export your customer list as CSV.
Click Export / Import
Click Export / Import
  • Select all or filtered contacts, then click Export.
Select contacts and click Export
Select contacts and click Export
  • Save the file (for example, “wix-customers.csv”).

Step 6: Change the customer data format

Open the customer CSV. Reformat column names to Shopify standards. For example:

  • Wix “First Name” → Shopify “First Name”

  • Wix “Last Name” → Shopify “Last Name”

  • Wix “Email” → Shopify “Email”

  • Wix “Address” → Shopify “Address1”

  • City, postal code, country, phone columns as needed

Use Shopify’s customer CSV template for guidance. Check that you don’t exceed Shopify limits (file size, number of rows).

Save the updated version.

Step 7: Import customers to Shopify

  • In Shopify admin, go to Customers.

  • Click Import, upload your corrected CSV.

Import customers to Shopify
Import customers to Shopify
  • Preview the import for errors (duplicate emails, missing fields).

  • If clear, confirm import.

Note: Customer passwords can’t always migrate, so you may need to send password reset emails.

Step 8: Import your product reviews to Shopify

Doran Product Reviews App & QA
Doran Product Reviews App & QA
  • Complete the setup.

  • Click Dashboard > Import Reviews.

Click Dashboard > Import Reviews
Click Dashboard > Import Reviews
  • Prepare the CSV file.
Prepare the CSV file
Prepare the CSV file
  • Remove sample data. Fill in your actual data in the correct fields of the copied template. For example:
FieldRequiredDescription
Shopify Product IDRequired Unique product code in Shopify. Find it in Products > Select Product. It’s the number at the end of the product URL. Example: in …/products/8086747250961, the ID is 8086747250961.
Author NameRequiredName of the reviewer who submitted the product review.
ContentRequiredWritten review text provided by the customer.
MediaOptional Links to review media (images/videos). Separate multiple links with commas (media_1, media_2, …). Leave empty if none.
EmailRequired Reviewer’s email. If unavailable, use placeholder format like username@domain.com.
StatusRequired Review status: choose from Approved, Pending, Spam, or Hidden.
StarsRequired Star rating between 1–5. A 5-star rating is strongly encouraged.
DateRequired Date of review submission. Use format: mm/dd/yyyy HH:MM:SS.
CountryOptional Reviewer’s country. Leave empty if not available.
ReplyOptional Seller’s response to the review. Leave empty if not used.
Enter the fields
Enter the fields
  • Once all fields in the copied template are completed, go to File > Download > Comma Separated Values (.csv) to save your file.
Save the file
Save the file
  • After saving the CSV file, upload it to the system and select Start importing to begin the process.
Click Start importing
Click Start importing

Note: After importing, the app may take 10–20 minutes to publish all reviews.

Step 9: Move your order history to Shopify

Export orders from Wix in CSV. You may need to split or reformat columns to match Shopify’s order import format.

Some third-party migration tools handle order import better because Shopify’s native CSV import may not support all order data.

Here are the steps:

  • In your Wix dashboard, open Sales → Orders.

  • Choose either specific orders or all orders, then hit Export.

Click Sales → Orders and select orders
Click Sales → Orders and select orders
  • Wix lets you customize which orders and details to include in the file. After adjusting the settings, click Export.
Customize orders and click Export
Customize orders and click Export
  • The system will then generate and download a CSV file containing your order history.

Best Apps to Migrate from Wix to Shopify Easily

Below are the top Shopify apps suited for moving from Wix to Shopify. Each option offers a demo or free trial to test before full migration:

App NameKey FeaturesRatingBest For
Cart2Cart Store Migration App • Transfers products, customers, orders, categories, and reviews
• Supports automated migration
• Free demo available
4.1/5Merchants wanting a quick, automated, one-time migration
Migrate Store - Wix Woo Square • Imports products, customers, and orders
• Supports Wix, WooCommerce, Square
• Provides real-time sync
5.0/5Sellers managing multiple platforms with ongoing sync
MP - Store Migration & Import • Moves products, collections, and customers
• Bulk import via CSV
• Supports scheduled imports
5.0/5Small stores looking for an affordable migration
Matrixify • Imports/exports products, orders, pages, blogs, and metafields
• Handles large data sets
• Advanced CSV/Excel support
4.9/5Large or complex stores needing full control over data
LitExtension Store Migration • Migrates products, customers, orders, blogs, and reviews
• Provides 24/7 live support
• Offers free demo migration
4.8/5Businesses wanting expert-assisted migration with support

#1. Cart2Cart Store Migration App

Cart2Cart Store Migration App
Cart2Cart Store Migration App

Cart2Cart is one of the most popular migration tools for transferring store data among platforms. It simplifies migration by automating product, customer, and order transfers, even SEO data and meta info. The app requires minimal technical knowledge and supports many platforms, including Wix.

Key features

  • Migrate products, customers, orders, and SEO data automatically

  • Demo migration to test transfer before full execution

  • Secure server processing and encrypted data handling

  • Multi-platform support (Wix, WooCommerce, Magento, BigCommerce, etc.)

#2. Migrate Store ‑ Wix Woo Square

Migrate Store ‑ Wix Woo Square
Migrate Store ‑ Wix Woo Square

Skemify (Migrate Store - Wix Woo Square) is built to migrate between platforms, including Wix, WooCommerce, Squarespace, and Shopify. It supports core data types and offers post-migration support. The app provides an intuitive interface and a demo to preview transfers.

Key features

  • Supports migration of products, variants, inventory, customers, orders, reviews, and discounts

  • Demo migration for up to 100 entities to test the process

  • Six months of post-migration support

  • Real-time inventory sync (Shopify → Wix) in alpha mode

#3. MP ‑ Store Migration & Import

MP ‑ Store Migration & Import
MP ‑ Store Migration & Import

MP (MigrationPro) is built to handle comprehensive store migrations while preserving SEO and minimizing downtime. It offers a trial migration and supports smart sync for new or updated data. This app is known for accurate mapping and for handling large datasets.

Key features

  • Guided one-click migration wizard with mapping for products, customers, orders, and SEO

  • Smart Sync feature to reimport changes made after migration

  • Zero downtime during migration

  • Preserves metadata, URLs, images, and 301 redirects

#4. Matrixify

Matrixify
Matrixify

Matrixify is a robust app for bulk import, export, update, and migration of Shopify store data. It is highly flexible and capable of handling large volumes across various object types. Many stores rely on it for custom migrations and periodic updates.

Key features

  • Migrate data types, including products, orders, customers, pages, blogs, redirects, metafields, and navigation

  • Schedule jobs, monitor progress, and review import results (success/fail)

  • Handles large files and bulk export/import via Excel, CSV, FTP, and Google Sheets

  • Allows repeated imports to fix failed items without redoing all data

#5. LitExtension Store Migration

LitExtension Store Migration
LitExtension Store Migration

LitExtension is a specialized migration service and app for e-commerce platforms. It offers accurate, automated migration for store data, including SEO elements. The app lets merchants test a demo before full migration and offers support through the process.

Key features

  • Migrate products, customers, orders, reviews, discounts, categories, and SEO metadata

  • Free demo migration to preview results before full transfer

  • Supports over 140 e-commerce platforms beyond Wix and Shopify

  • Transparent pay-as-you-go pricing based on migration volume

What to Do After Moving from Wix to Shopify?

Best practices after moving from Wix to Shopify
Best practices after moving from Wix to Shopify

After moving from Wix to Shopify, attention must shift to fine-tuning and launch readiness. Use this post-migration checklist to ensure a smooth transition:

  • Reconfigure store settings: set up payment gateways, taxes, shipping zones, and SSL certificates.

  • Establish domain & URL redirects: point the domain to Shopify and set up 301 redirects for old Wix URLs to protect SEO rankings.

  • Test every user path: place test orders, simulate checkouts, cancel/refund, and verify emails and notifications.

  • Audit content and metadata: confirm meta titles, descriptions, image alt text, and internal linking.

  • Enable sales channels & marketing tools: install apps, connect social channels, launch email campaigns, and submit sitemaps to Google.

  • Monitor traffic and performance: use analytics to catch drops and fix issues early.

Moving From Wix to Shopify: Common Issues & Solutions

Switching platforms often uncovers hidden problems. Here are frequent migration challenges after moving from Wix to Shopify and how to solve them:

IssueSolution
Data loss during migration Some products, customers, or orders may not transfer correctly. Use a reputable migration tool (like Cart2Cart or LitExtension) to automate and protect data. Run a demo migration first to catch missing entries and refine the mapping.
SEO drop from broken URLs Wix and Shopify use different URL structures. Without 301 redirects, search rankings may drop. Create redirect rules in Shopify to map old Wix URLs to new ones. Regenerate and resubmit the sitemap to Google.
Product variants or custom options not mapping correctly Shopify supports up to three product options per product. Attributes in Wix may not match Shopify’s format. Before migration, review how options are structured in Wix and re-map them into Shopify’s variant model. Use apps or metafields for extra customization.

FAQs about Moving from Wix to Shopify

Can I transfer my Wix reviews to Shopify?

Yes. Reviews can be exported from Wix and imported into Shopify using CSV files or third-party migration apps.

Will my Wix store go offline during migration?

No. The Wix store stays online until the Shopify store is launched. The switch happens only after pointing the domain to Shopify.

Can I migrate customer accounts and passwords?

Customer accounts can be moved, but passwords cannot be transferred due to encryption. Customers must reset their passwords on Shopify.

How long does migration take?

The timeline depends on store size. A small store may take a few hours, while larger stores may need several days.

Can I import blog posts from Wix?

Yes. Blog posts can be exported from Wix and imported into Shopify using third-party apps or manual copy-paste methods.

Are design and layout preserved?

No. Design elements from Wix cannot be replicated directly. Shopify themes must be customized separately.

Do I need a developer for migration?

Not always. Migration apps simplify the process, but a developer may help with custom features or complex store structures.

Final Thoughts

Moving from Wix to Shopify opens the door to stronger e-commerce tools, better scalability, and a smoother shopping experience. With the right approach, data, SEO, and customer details remain safe throughout the process. Every step, from migration to post-launch, contributes to long-term growth. Want to make the most of moving from Wix to Shopify? Start by following proven steps and best practices to ensure a seamless transition.

Linda Bui

Hey! I'm Linda Bui. Join me as we explore tips and tutorials about Shopify apps and Shopify themes for your Shopify store.


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